This policy sets out the basis on which Onkolyze Pte. Ltd. of 32 Carpenter Street, Singapore 059911
(Unique Entity Number 201815283R) (together with our subsidiaries, our holding company, subsidiaries
of our holding company from time to time, collectively called “Onkolyze” or “we”) collects personal
data from you and how we process such data.
By visiting our website www.onkolyze.com (our “Site”) or using Onkolyze or any other applications or
software we provide from time to time (collectively our “App”), you accept and consent to the
practices set out below.
1. Collection of information
1.1 For the purposes outlined in Clause 2, we may collect and process
the following information about you:
- Information you give us - information that you provide us (which may include your name,
address, email address, telephone number, credit card information and other personal
description) by filling in forms on our Site or our App, or by corresponding with us (by
phone, email or otherwise), for example:
- when you report any problem to us;
- when you use certain features on our Site or our App;
- when you request any support from us; or
- when you complete any survey or questionnaire we send you.
-
Information we collect about you - information automatically collected when you visit our
Site or use our App, for example:
- technical information, including the Internet protocol (IP) address used to connect
your computer to the Internet and your log-in information, browser type and version,
time zone setting, browser plug-in types and versions, operating system and
platform;
- information about your visit, including the full Uniform Resource Locators (URLs),
clickstream to, through and from our site (including date and time), products you
viewed or searched for, page response times, download errors, length of visits to
certain pages, page interaction information (such as scrolling, clicks, and
mouse-overs), methods used to browse away from the page, and any phone number used
to call our customer service number;
-
Information we receive from third parties - We work with third parties and we may receive
information about you from them, for example, business partners, sub-contractors in
technical, payment and delivery services, advertising networks, analytics providers, search
information providers, or credit reference agencies. We will notify you when we receive
information about you from them and the purposes for which we intend to use that
information.
1.2 We only retain personal data for so long as it is necessary. Data
may be archived as long as the purpose for which the data was used still exists.
2. Uses made of the information
2.1 We use information held about you for the following
purposes:
- providing, improving and developing our services;
- researching, designing and launching new features or products;
- presenting content and information in our Site and our App in the most effective manner for
you and for the device you use;
- providing you with alerts, updates, materials or information about our services or other
types of information that you requested or signed up to;
- in any part of the world;
- responding or taking part in legal proceedings, including seeking professional advice;
- for direct marketing purposes (please see further details in Clause 2.2 below);
- communicating with you and responding to your questions or requests; and
- purposes directly related or incidental to the above.
2.1 We intend to use your personal data in direct marketing (i.e.
offering
or advertising products or services by sending the relevant information directly to you). We
require your consent specifically for this purpose and** you may opt out any time**. For the
purpose of this clause:
- the personal data that may be used in direct marketing are those that you provide to us or
we collect from you under Clause 1.1 above;
- the type of services or products that may be offered or advertised will be our products or
services, seminars, or events, and those of our affiliates or business partners;
- the relevant information may be sent to you by email, text message, in-app message or postal
mail.;
- you may opt out any time by emailing us at support@onkolyze.com, or by directly clicking
unsubscribe on any promotional message they don’t wish to receive. We will cease to send you
marketing information without charge.
3. Disclosure of your information
3.1 We will keep your personal data we hold confidential but you agree
we may provide information to:
- any member of our group, which means our subsidiaries, our ultimate holding company and its
subsidiaries, as defined in Section 5 of the Companies Act (Chapter 50);
- personnel, agents, advisers, auditors, contractors, financial institutions, and service
providers in connection with our operations or services (for example staff engaged in the
fulfilment of your order, the processing of your payment and the provision of support
services);
- our overseas offices, affiliates, business partners and counterparts (on a need-to-know
basis only);
-
persons under a duty of confidentiality to us;
-
persons to whom we are required to make disclosure under applicable laws and regulations in
any part of the world; or
-
actual or proposed transferees of our operations (or a substantial part thereof) in any part
of the world.
4. Cookies
4.1. Our Site uses cookies to distinguish you from other users of the
Site. This helps us to provide you with a good experience when you browse our Site and also
allows us to improve our Site.
4.2. A cookie is a small file of letters and numbers that we store on
your browser or the hard drive of your computer if you agree to the use of cookies. Cookies
contain information that is transferred to your computer’s hard drive.
4.3. We use persistent cookies and session cookies. A persistent
cookie stays in your browser and will be read by us when you return to our Site or a partner
site that uses our services. Session cookies only last for as long as the session (usually the
current visit to a website or a browser session).
4.4. We use the following cookies:
- Strictly necessary cookies – These are cookies that are required for the operation of our
Site. They include, for example, cookies that enable you to log into secure areas of our
website, use a shopping cart or make use of e-billing services.
- Analytical/performance cookies – They allow us to recognise and count the number of visitors
and to see how visitors move around our Site when they are using it. This helps us to
improve the way our Site works, for example, by ensuring that users are finding what they
are looking for easily.
- Functionality cookies – These are used to recognise you when you return to our Site. This
enables us to personalise our content for you, greet you by name and remember your
preferences (for example, your choice of language or region).
- Targeting cookies – These cookies record your visit to our Site, the pages you have visited
and the links you have followed. We will use this information to make our Site and the
information displayed on it more relevant to your interests.
4.5. You can block cookies by activating the setting on your browser
that allows you to refuse the setting of all or some cookies. However, if you do so, you may not
be able to access all or parts of our Site.
4.6 We may use third-party web services on our Site. The service
providers
that administer these services use technologies such as cookies (which are likely to be
analytical/performance cookies or targeting cookies), web server logs and web beacons to help us
analyse how visitors use our Site and make the information displayed on it more relevant to your
interests. The information collected through these means (including IP addresses) is disclosed
to these service providers. These analytics services may use the data collected to contextualise
and personalise the marketing materials of their own advertising network.
5. Third-party sites
5.1. Our Site, our App or our communication with you may from time to time contain links to
third-party websites over which we have no control. If you follow a link to any of these
websites, please note that they have their own practices and policies. We encourage you to read
the privacy policies or statements of these websites understand your rights. We accept no
responsibility or liability for any practices of third-party websites.
6. Security
6.1. All information you provide to us is stored on our secure servers.
6.2. Any payment transactions will be encrypted using TLS/SSL technology.
6.3. Where we have given you (or where you have chosen) a password that enables you to access
certain parts of the Site, you are responsible for keeping this password confidential. We ask
you not to share a password with anyone.
6.4. We restrict access to personal information to our employees, service providers and
contractors on a strictly need-to-know basis and ensure that those persons are subject to
contractual confidentiality obligations.
6.5. We review our information collection, storage and processing practices from time to time to
guard against unauthorised access, processing or use.
6.6. Please note, however, the transmission of information via the Internet is not completely
secure. Although we will do our best to protect your personal data, we cannot guarantee the
security of your data transmitted to our Site; any transmission is at your own risk.
7. Data transfer
7.1. The data that we collect from you may be transferred to, and stored at, a destination
outside Singapore. It may also be processed by persons referred to in Clause 3 above who operate
outside Singapore
7.2. By submitting your personal data you agree to this transfer, storing or processing of data
outside Singapore. We will take all steps reasonably necessary to ensure that your data is
treated securely in accordance with this privacy policy.
8. Your rights
8.1. You have the right to:
- check whether we hold personal data about you;
- Analytical/performance cookies – They allow us to recognise and count the number of visitors
and to see how visitors move around our Site when they are using it. This helps us to
improve the way our Site works, for example, by ensuring that users are finding what they
are looking for easily.
- access any personal data we hold about you; and
- require us to correct any inaccuracy or error in any personal data we hold about you.
8.2. Any request under Clause 8.1 may be subject to a small administrative fee to meet our cost
in processing your request.
9. Changes to our privacy policy
We may amend this policy from time to time by posting the updated policy on our Site. By
continuing to use our Site and our App after the changes come into effect means that you agree
to be bound by the revised policy.
10. Contact us
If you have any questions, comments or requests regarding personal data, please address them to:
Rory Wilding, CEO, 32 Carpenter St, Singapore, 059911, info@onkolyze.com
Last updated: 9 July 2019